Considerations for leveraging AI in HR

The HR function in enterprises is in the middle of a revolution, with AI playing an increasingly important role in facilitating processes and decision-making. Many organizations now leverage AI to improve the efficiency of their recruitment, performance management and succession planning processes. AI is particularly well-suited to this role because it can serve to automate low-level decision-making (filtering CVs by comparing against a job posting, compiling language-based feedback into numeric ratings, discovering similarities between different profiles.), However, organizations that blindly adopt AI without being aware of its limitations run the risk of having a system that delivers bad or incorrect results. The impact of this can range from simply missing out on quality candidates to more serious issues like being in violation of regulatory compliance that can lead to legal trouble.