How artificial intelligence is changing online retail forever

Babak Hodjat is a co-founder and the chief scientist of Sentient. Artificial intelligence is all around us, from searching on Google to what news you see on social media to using Siri. And with the momentum around AI growing every day, it's not surprising that some of the most innovative retail sites have recently been experimenting with the use of AI, as well. Businesses that ignore this growing trend will find themselves playing catch-up for years. The big question is how exactly is this new technology going to change retail. E-commerce is a space with a lot of potential, in part because it's such a data-rich industry, and, there's some momentum around AI gathering already.