AI-led Chatbots - Your Next Best Friend

Artificial Intelligence is increasingly changing the way we interact with the world. Chatbots or Virtual assistants are trending nowadays as they have simplified the interaction between humans and machines. Today, brands are using these chatbots to improve efficiency and productivity in all areas of business. Freshworks, a Chennai and San Mateo-based software unicorn is investing in developing chatbots. Brands and customers find themselves interacting online on apps and other platforms with artificial intelligence enabled conversations.