What is Chatbot? Why Should You opt One For Your WordPress Website?

Imagine owning a business website and having to respond to all your visitors' queries all day, every day. Well, rather than hiring a team of responders, why not take the technologically-advanced way and opt for a chatbot? You must have certainly seen one while browsing online, so you are well aware of the benefits that come with its integration. In simple terminology, a chatbot is an AI software that can help build a conversation in a natural flow of language with your website's users through chatting or voice commands. We shall dive into the basic functionalities of chatbots and understand why you should prefer them for your WordPress website. The chatbot market is estimated to reach $77.6 billion in 2022, a big jump from $24 billion in 2018.