Chatbots in Business Evolution

In mathematics, a type of variation called direct variation describes'a simple relationship between two variables -- such that we observe an increase of one variable when the other increases, or a decrease of the same when the other reduces'. This law works in business as well, wherein the population of the workforce determines the productivity of the company. However, recent development in artificial intelligence defies this law. In 2020, a business could have only a team of essential workers with a couple of well-utilized computers and do more than a larger company which has the help of its thousands of workers but without digital intervention or its innovative implementation whatsoever. The usefulness of computer technology in business has been paced recently in such a way that most businesses will not need to hire more workers in the future.