4 Approaches To Natural Language Processing & Understanding - TOPBOTS

In 1971, Terry Winograd wrote the SHRDLU program while completing his PhD at MIT. SHRDLU features a world of toy blocks where the computer translates human commands into physical actions, such as "move the red pyramid next to the blue cube." To succeed in such tasks, the computer must build up semantic knowledge iteratively, a process Winograd discovered was brittle and limited. The rise of chatbots and voice activated technologies has renewed fervor in natural language processing (NLP) and natural language understanding (NLU) techniques that can produce satisfying human-computer dialogs. Unfortunately, academic breakthroughs have not yet translated to improved user experiences, with Gizmodo writer Darren Orf declaring Messenger chatbots "frustrating and useless" and Facebook admitting a 70% failure rate for their highly anticipated conversational assistant M. Nevertheless, researchers forge ahead with new plans of attack, occasionally revisiting the same tactics and principles Winograd tried in the 70s. OpenAI recently leveraged reinforcement learning to teach to agents to design their own language by "dropping them into a set of simple worlds, giving them the ability to communicate, and then giving them goals that can be best achieved by communicating with other agents."