Automation and AI sound similar, but may have vastly different impacts on the future of work

Last November, Brookings published a report on artificial intelligence's impact on the workplace that immediately raised eyebrows. Many readers, journalists, and even experts were perplexed by the report's primary finding: that, for the most part, it is better-paid, better-educated white-collar workers who are most exposed to AI's potential economic disruption. This conclusion--by authors Mark Muro, Robert Maxim, and Jacob Whiton--seemed to fly in the face of the popular understanding of technology's future effects on workers. For years, we've been hearing about how these advancements will force mainly blue-collar, lower-income workers out of jobs, as robotics and technology slowly consume those industries. In an article about the November report, The Mercury News outlined this discrepancy: "The study released Wednesday by the Brookings Institution seems to contradict findings from previous studies--including Brookings' own--that showed lower-skilled workers will be most affected by robots and automation, which can involve AI."