Facebook is poised to take the chatbot world by storm

Of course, some of this is because Facebook was wise enough to seed its SDK to developers months in advance. But it's also because the company laid out its groundwork for bots in Messenger as early as last year. In 2015, Facebook unveiled its Messenger for Businesses program, which would allow consumers like you and me to talk with businesses on Messenger. You could chat with Hyatt to ask for more towels in your room or with Sprint to find out why your network was slow. Of course, you'd be speaking to a customer-support agent rather than a bot, but it was a starting point. On top of that, Facebook has been working with partners like Uber, Lyft and KLM to try out an early version of a bot system where you could request a car or book a flight through Messenger.