Brits Divided on the Safety of AI Virtual Assistants - UC Today

Leading cloud and managed service company, Maintel, recently revealed a new study into the attitudes consumers and businesses share towards virtual assistants. As artificial intelligence and voice-activated bots become more commonplace, the recent research from Maintel highlights why some companies are still hesitating before rolling out this new tech. Among consumers, data protection is usually the most significant concern linked to AI, with 47% saying they're worried about being hacked. Additionally, there's a consistent sense of reluctance among consumers in the UK when it comes to engaging with smart devices. Around 59% of customers don't have an intelligent device with a virtual assistant.