Geoffrey Cann Why We Don't Trust Machines (And Why We Should)

The world of work is evolving, whether we like it or not, and we need to rethink our trust equation with our machines. Kevin Frankowski, a specialist in helping companies with innovation, and I are exploring the evolving world of work. Our most recent consulting assignments bring into sharp relief the work of today, and the likely work of the future. It raises troubling questions about the readiness of industry to address these changes, and how the attitudes of people towards automation are a key block towards advancement. Recall earlier articles in this series where I sketched out a framework for thinking about digital innovation.