Disruptive technologies to supplement existing ones in 2018: Lenovo

While 2017 witnessed debates around disruptive technologies like Artificial Intelligence (AI) and Internet of Things (IoT), 2018 will see these conversations materialise into concrete steps and existing technologies experience a make-over, a top Lenovo India executive said on Sunday. "Artificial Intelligence (AI) and chatbots are becoming increasingly important and are something that brands and companies worldwide will use to enhance customer experience," Rajesh Thadani, Executive Director and Head, Consumer Business and E-commerce, Lenovo India, told IANS. AI capabilities have been made possible by the massive proliferation of data and computing power. "We will see AI inspire how products are designed and the technology will be infused in the products for customer's benefits this year," Thadani added. According to Nielsen's data, by 2030, 1.2 billion Indians are expected to own a smartphone, increasing internet penetration almost 4.5 times where 90 per cent of the content consumption will be through mobile devices.