NOW Delivery explores artificial intelligence-based platform for small merchants

Delhi-based last mile delivery startup NOW Delivery is exploring artificial intelligence and developing a voice-based platform to help small merchants for orders. The company offers horizontal delivery solutions to hyperlocal business. "We are using artificial intelligence and machine learning for our order allocation which means we are devising an algorithm which would match the rider with the order. Apart from that we are also developing a voice-based platform for smaller merchants. There are voice-based speakers in the market, so the idea is to create a simple voice-based platform where a person can announce an order and get captured on our platform and we later passed it on to our rider," said Vivek Pandey, founder and CEO, NOW Delivery.