Artificial Intelligence: From Hype to a Must-have

From being not much more but a catchy phrase to one of the most promising and powerful technologies, AI has come a long way. While communication and digital service providers start to implement ever more solutions based on artificial intelligence and machine learning, the technology is growing stronger by the minute. The predictions, in fact, are that without AI-driven systems, telecoms won't be able to survive in a highly competitive, digital-first market. So, what is the state of AI implementation in telcos? What solutions are the most popular at the moment, and which are expected to surge in the coming months?