AI Is Taking Over the Most Cursed Job in the World

WIRED 

There's a mad dash to automate the world's most hated calls. You'll hear from an AI debt collector sometime soon. She introduced herself as Eve, but Ben knew right away that the voice on the other end of the line was a bot. She also knew how much money he'd owed a former landlord ($266). She didn't seem to know that he'd settled with a collection agency five months prior. Eve said she was an AI agent from ProCollect and was calling to collect a debt.