Human-Centred Artificial Intelligence for Human Resources

To help organizations overcome these challenges, the World Economic Forum collaborated with over 50 experts in HR, data science, employment law, and ethics to create a practical toolkit for the responsible use of AI in this field. The toolkit begins with a guide that provides: an overview of AI in HR including a short primer on how AI works; describes key areas of concern including data privacy, bias, and transparency and explainability; and covers the steps to adopting AI-based HR tools including forming an assessment team, evaluating the risk of a tool, implementation, and monitoring. The toolkit then provides two checklists that are linked to each section of the guide. The first checklist is for the evaluation of a specific tool. The second checklist focuses on broader questions of strategic planning and the development of policies and procedures.