Amazon's Alexa will now butler at Marriott hotels - The Financial Express

Amazon.com Inc said on Tuesday that it has partnered with Marriott International Inc to help increase guest access to amenities with Alexa, through its voice-controlled device Echo, in an attempt to expand its presence in the hospitality industry. Alexa for hospitality would assist in providing services ranging from ordering room service to requesting housekeeping or calling the concierge for dinner recommendations without picking up the phone. The company said the partnership will start this summer at Marriott's select properties and the service will be available by invitation to other hotel chains. Several media reports had said that Marriott had tested both Apple Inc's Siri and Amazon's Alexa to select what was best suited for its hotels. Marriott did not comment specifically on Apple, but said it has "great relationships with a number of technology companies and is always open to exploring opportunities to innovate and better the guest experience."