Is AI Bias a Corporate Social Responsibility Issue?

In late 2018, Amazon discontinued the use of their AI-based recruitment system because they found that it was biased against women. According to sources close to the matter, the tool gave low ratings to resumes with the terms "woman" or "women's" in applications for technical roles, and went as far as downgrading applicants from two all-women's colleges. This problem is not new. In 2003, the National Bureau of Economic Growth (NBER) conducted an experiment to track the presence of racial bias in hiring. In the test, they sent out two sets of fictitious resumes with identical information about education and experience.