How Will Artificial Intelligence Reshape The Telecom Industry

In every facet of life, challenges keep coming, and overcoming them is all we have learned so far, and that's how AI is surprising every industry with its capabilities to enrich businesses. Now, automation and AI technology is the new technological advancement adopted by the telecom industry to solve challenges like network failures, improper resource utilization, managing bandwidth requirements, and issues related to customer support. According to a study, the global AI market in the telecom industry is expected to grow by $8.63 billion between 2022 and 2026, at a CAGR of 47.33 %. The telecommunications industry is experimenting and delivering new innovative concepts to businesses using artificial intelligence. AI capabilities are extracted for business use from collecting necessary data such as customer profiles, log behaviors, mobile devices, networks, service utilization, sales data, geo-location intelligence, and billing to assist customers better.