Microsoft is Working to Make Artificial Intelligence More Human

It might sound impressive that artificial intelligence (AI) powers virtual assistants such as Alexa and Siri – but when it comes to their ability to converse using natural language, they're actually still quite limited. That's why Microsoft is trying a new tactic. Microsoft's Project Mélange, housed in its India office, is using code-mixing (moving between multiple languages within a distinct conversation or even a single sentence) to teach AI how to have more human-like conversations. India is a perfect location for this work, because it's a multi-lingual society in which many people are mixing languages regularly. Using big data analytics and machine learning in realtime, the company is enabling virtual assistants to understand various accents, contexts, languages, and nuances.