Do You Have a Conversational Interface?

Customer interactions with brands will soon become managed by AI via messaging platforms -- and companies need to be ready. We live in the age of mobile applications. There are currently several million apps available. This profusion of choices means it can be difficult for users not only to choose which apps to download, but to manage them all -- a phenomenon we call "app fatigue." This situation creates both a need and an opportunity to engage users on a single platform.