An artificial intelligence designed for the end of human life is already among us

Chatbots are used for a variety of tasks: ordering pizza, getting product suggestions via Facebook Messenger and receiving online customer support. But can they cope with death? A three-year clinical study with financial backing of more than $1 million from the National Institutes of Health is exploring whether a chatbot can help terminally ill, geriatric patients with their end-of-life care. Over the next three years, Northeastern University professor Timothy Bickmore and Boston Medical Center doctor Michael Paasche-Orlow will distribute Microsoft Surface tablets preloaded with a chatbot to about 360 patients who have been told they have less than a year to live. Designed in consultation with experts from Boston Medical Center and programmed by Bickmore and other Northeastern University researchers, the chatbot -- which takes the form of a middle-age female digital character -- is preloaded with a number of capabilities.