Major Artificial Intelligence Applications in the Telecommunications Industry - BotCore

Over the last few decades, the telecom industry has rapidly shifted from basic phone and internet services to a far more evolved space featuring mobile, wearables and automation, making it one of the biggest businesses in the world currently and always upgrading to the cutting edge technology. According to IDC, 63.5% of telecommunications organizations are making new technology investments for AI systems. While having to be on the bleeding edge of technology is a good thing for customers and the competition. The industry itself is a great candidate for adopting AI driven solutions which offer the hope of reduced costs and increased efficiencies through automation. Needless to say, frontrunners have already started playing with AI solutions and deploying them across various business areas including customer-facing and internal processes.