What services could you disrupt with Intelligent Automation?

When you hear the word disruption, what do you think of? Maybe you heard it in your last meeting without being quite sure what it means to you? After all, it is a word that is thrown in to business conversations on a regular basis. For me, it means positively changing the way things work, causing a disturbance in way an organization does business, or creating a new way of delivering services that organizations couldn't, or never had thought of doing before. In my role at Thoughtonomy, I have the privilege to work with and listen to a range of clients across industries and companies of varying sizes, many of which are leading disruption in their industry using the power of Intelligent Automation by deploying Robotic Process Automation (RPA) and the Virtual Workforce.