Research Shows Training Key to Improving Employee Comfort with AI

For as long as artificial intelligence and machine learning tools have been moving into the workforce, there have been rumblings of robots taking over the work of people, and the impact that could have on their career prospects. However, new studies undertaken by global professional services brand Genpact of 5,000 respondents in the United Kingdom, United States, and Australia, shows that the level of concern among the workers themselves is not very high. Roughly twenty percent of those surveyed in the UK felt that their jobs were threatened by AI, with only six percent feeling this strongly. But, although they did not feel overly cautious about their own prospects, they saw the potential disadvantages for the next generation of workers, with over fifty percent responding there was a threat to their children's careers, and over eighty percent stating that new skills will be needed for those workers in order to succeed in an AI advanced environment. The reason for this caution can be found in the training, or lack thereof, in the use of AI.