Prepare for more AI in the workplace - TechCentral.ie

Gartner says artificial intelligence is expected to be common in the office by 2025, already seeing'huge pent-up demand' Artificial intelligence (AI) will be widely adopted in office environments in a variety of ways over the next few years as businesses invest in digital workplace initiatives, Gartner analysts have said. The trend is expected to gather steam as voice-activated personal assistants that have proved a hit at home begin to make inroads in the office. By 2025, the technology will "certainly be mainstream," said Matthew Cain, vice president and distinguished analyst at Gartner – even though privacy and security concerns have limited deployments so far. Cain was among the analysts who spoke at Gartner's Digital Workplace Summit in London. Gartner has separately predicted that consumer and business spending on smart speakers will pass $3.5 billion (€3.15 billion) in 2021, with 25% of digital workers using an AI assistant on a daily basis within the next two years.