The Morning Download: Artificial Intelligence Transforms the Sales Process

Companies are working hard to figure out how to extract value from artificial intelligence (more on that below). Some promising early efforts can be found in sales, an activity that generates lots of usable data that lends itself to analysis. The sales team at Snowflake Computing Inc. employs an automated, AI-powered chatbot designed to engage with potential buyers by email or text. Each assistant, developed by Conversica, speaks six languages and works around the clock engaging with prospects and turning over the most advanced leads to humans, CIO Journal's Angus Loten reports. Collective (i) use AI to help sales managers assess the odds a deal will produce results.