What are chatbot flows? How do you build them?

Your chatbot flow is the most critical factor when it comes to creating a bot that feels natural. But how do you make one that takes into account every possible scenario? In this article, we're walking you through the art of building chatbot flows that feel right. A chatbot flow is a structure that determines how a conversation will take place, taking into account the questions your chatbot would ask and the various replies that a user could provide. A chatbot flow is a series of paths that a user's responses could trigger.