Artificial Intelligence Moves Into Every Workplace: How HR Needs To Respond

Chatbots, robots, virtual assistants, and other devices powered by business algorithms are rapidly joining the ranks of workers in every industry and profession. But instead of fearing artificial intelligence (AI) and the resulting job losses, it's up to human resource (HR) professionals to cultivate these innovations for the opportunities they bring to the company. I tuned in to a recent episode of Changing the Game with HR entitled Reimagining HR: Will Machines Replace the Human Side of Business? to hear a group of smart thinkers share their insights on AI with SAP Radio host and moderator Bonnie D. Graham. "All of us suffer from information overload, so why can't we use technology smartly to do some of the analysis, the filtering of data for us?" he said. "We have really tough decisions to make in our lives every day, so why can't we use those cognitive applications to narrow down options and make recommendations for us? That way, AI will be a good thing for humanity and not the worst thing to ever happen to humanity."