Chatbot over turns 160,000 parking tickets

An artificial intelligence lawyer chatbot has successfully contested 160,000 parking tickets across London and New York for free, showing that chatbots can actually be useful. Dubbed as "the world's first robot lawyer", a title which actually belongs to an AI called "Ross", by its 19 year old creator, London born second year Stanford University student Joshua Browder, DoNotPay helps users contest parking tickets in an easy to use chat like interface. The program first works out whether an appeal is possible through a series of simple questions, such as were there clearly visible parking signs, and then guides users through the appeals process. The results speak for themselves. In the 21 months since the free service was launched in London and now New York, Browder says DoNotPay has taken on 250,000 cases and won 160,000, giving it a success rate of 64% appealing over 4m of parking tickets.