Deloitte and IPsoft to customise AI agent Amelia for Australian market

Deloitte and IPsoft have signed an agreement to further develop IPsoft's cognitive platform Amelia in Australia. In July, Deloitte announced a partnership with IPsoft to roll out two of IPsoft's products to its US clients: Amelia, an AI platform similar to Amazon's Alexa, and IPcenter, an autonomic IT management platform. The companies will now be customising the Amelia platform for the Australian market. Often compared to Apple's Siri and Amazon's Alexa, Amelia is is touted as more expressive than her AI peers. Alan Marshall, Deloitte's Analytics and Cognitive Technology practice leader, said Amelia has a unique natural language processing capability that means she can engage in dialogues just like humans. "Best of all, Amelia can do this at machine speed while holding thousands of conversations in parallel," Marshall said.