Vinod Sharma: Financial innovation and the industry of tomorrow

African Business Review: Tell me a little about your role with Econet Wireless Zimbabwe. I have extensive experience in IT networks, telecom services, and the financial technology space, now exploring artificial intelligence to add value to myself and add to my skills, as machine learning is the future of every business and technology of today. I sit in a very key position to oversee the entire changing landscape of the financial IT i.e. fintech services sector. In our previous issue of African Business Review, you discussed the challenge that banking and financial organisations face in trying to keep costs low while ensuring the same high quality of services - is this still the case? Keeping costs low is the prime idea, as this is a low margin business for low value transactions, if the cost at any time starts looking north, customers immediately start running south.