How can we address real concerns over artificial intelligence?

The cashiers' demands were simple: management must remove the tracking software they had installed in the checkout terminals, or the cashiers would refuse to return to work. The technology that tracked their every movement – their speed, efficiency, etc – had been installed without their knowledge, they asserted, and was an invasion of privacy. While this seems like something one might see today, this happened nearly 40 years ago at the biggest supermarket chain in Denmark. It is easy to see these cashiers as luddites, anti-progress and anti-technology, but like the original luddites they had valid concerns about the way that new technologies are used by employers. New technologies can not only lead to jobs lost through automation, but can also change the nature of work itself in detrimental ways.