Five ways work will change in the future

Browse the business section of any bookshop and you'll find dozens of titles promising to share the secret to climbing the corporate ladder. But the day is not far off when such books will seem as quaint and outmoded as a housekeeping manual from the 1950s. One of the key workplace trends of the 21st century has been the collapse of the corporate ladder, whereby loyal employees climbed towards the higher echelons of management one promotion at a time. Cathy Benko, vice-chairman of Deloitte in San Francisco and co-author of The Corporate Lattice, says that the ladder model dates back to the industrial revolution, when successful businesses were built on economies of scale, standardisation and a strict hierarchy. "But we don't live in an industrial age, we live in a digital age. And if you look at all the shifts taking place, one [of the biggest] is the composition of the workforce, which is far more diverse in every way," she says.