What ChatGPT Reveals About the Urgent Need for Responsible AI - BCG Henderson Institute

The need to integrate Responsible AI (RAI) practices has become an organizational imperative. As Generative AI systems such as ChatGPT gain traction, it will quickly become easier for companies to adopt AI, thanks to lowered barriers to access. Already, as many experiment with these systems, they are unearthing serious ethical issues: scientific misinformation that looks convincing to the untrained eye, biased images and avatars, hate speech, and more. Our research has shown that investing in RAI early is essential; it minimizes failures as companies scale the development and deployment of AI systems within their organization. But we've also found that it takes three years on average for an RAI program to achieve maturity.