Is the End of Computer Literacy in Sight? - Smarter With Gartner

The working relationship between people and technology is fundamentally shifting. Employees used to learn the language of business applications to use them. A world where Shift F9 created a new line item entry in their expenses. Since then, advances in user experience design have masked the language of technology with buttons and guided navigation. The user training toll has decreased but it has by no means gone away.