Use artificial intelligence to boost your customer service emotional intelligence

We've all suffered from these lapses at one time or another. They are worse for some people yet others seem to be able to avoid these pitfalls almost all of the time. You know when you're dealing with someone who is oblivious to your condition. You could be bleeding from your eyeballs and the person will continue talking about their recent trip to Aspen. But for anyone dealing with customers, being insensitive or unobservant is a fatal flaw.