AI and machine learning in finance: use cases in banking, insurance, investment, and CX - Fintech News

Just 30 years ago, you would have to wait days for a bank to approve your credit. Or spend weeks bogged down by your insurance company's bureaucracy just to get a refund after a minor car accident. Today, these operations take less than a day as documents are submitted and processed online with little or no human interaction. In this article, we'll cover a set of technologies that promise to transform the whole idea of doing business in the finance world. Artificial Intelligence – is it simply a trendy phrase to put on your landing page or an innovation-ready use case? We, of course, will talk about real-life examples of using AI in several areas of the financial industry.