Vision 2020: InsurTech and The Insurance Industry - InsurAnalytics

The last decade saw a huge change in the way insurance industry functions. As we step into 2020 with AI-driven InsurTech initiatives, the next one promises to be even more of an adventure. Innovation and technology are going to be the forefront, but any predictions about future trends may have a tendency to be short-lived. At the beginning of the previous decade, it would have been impossible to imagine that the consumers would trust their hard-earned to anyone other than a qualified agent, who could deliver a personal touch and inspire confidence in their investment. Today, insurance customers are willing to buy insurance and take financial advice from AI virtual assistants.