AI is moving mainstream, but are users ready to trust it yet?

When DeepMind's AlphaGo defeated South Korean master Lee Se-dol, it was a historic stride for AI. The depth of this development, coupled with higher computing power and cheaper data storage, is moving AI into the mainstream. Perhaps the most popular application of AI today comes in the form of virtual assistants and bots, or "agents" as my good friend Shivon defines them. An agent can schedule your meetings, manage your finances, book your travels, order your meals, and more. And even though these agents are typically focused on one specific task, it's remarkable to consider how much progress we have made outsourcing mundane work for a fraction of the cost.