Automation and Hiring: Are Robots Coming for Recruiting? - Fistful of Talent

Unless you've been living under rock, you've probably heard that the machines are coming. More specifically, that the machines are coming to the workplace. According to a recent survey, those predictions might not be too far off. The study reports that "85% of customer interactions within an enterprise will be with software robots in five years" (that includes hiring and recruiting). If you've been keeping up with the news around artificial intelligence and automation in the workplace, you've probably been bombarded by apocalyptic scenarios predicting the'rise of robots' and downfall of American jobs. This has some workers in many industries (including recruiting) freaked out, and that's not entirely unfair given the research above and statistics floating around the web such as: "38% of U.S. jobs are at high risk of replacement."