Here's how we fix the Tay problem

Microsoft's intelligent chatbot Tay behaved badly last week (and this week too), but that shouldn't have shocked any of us. Flaws are what make us who we are as people -- they define us. So it's a bit of a double standard that we seem to expect no imperfections when we design human characteristics into machines. Microsoft's chatbot fiasco should have been predictable. If you put a child into a racist family, you cannot be too surprised with how they grow up.