3 Executive Insights for Application of Artificial Intelligence in eCommerce

At the recent VentureBeat MobileBeat conference on July 13, a panel of executives assembled to discuss the impact of emerging technologies on the future of commerce. Three executives from high-profile companies - Holger Luedorf, senior vice president of Business Development at Postmates; Nichele Lindstrom, director of Digital Marketing at Whole Foods Market; and Eric Moujaes, senior director of Global Digital Product at McDonald's - chimed in and gave their insights on what they believe to be the most overhyped and promising technologies that will impact commerce in the near term. Their perspectives fell on the spectrum of the slightly surprising (drones will not be the future delivery vehicle of choice) as well as in alignment with current'hot' trends (chat bots look to be in like flynn). All three executives' opinions shed light on the potential future of our role as consumers and on businesses as providers in a'brave new world'. With companies like Amazon and Google forecasting the use of drones for delivery (any day now), people may be expecting these unmanned aerial vehicles to be a serious part of the future of commerce, but McDonald's Eric Moujaes believes differently.