NHS Vale of York rolls out predictive analytics to cut A&E admissions

NHS Vale of York CCG has rolled out predictive intervention technology to identify patients at risk of unplanned hospital care. Health Navigator uses analytics and machine learning techniques to identify patients who may benefit from health coaching, particularly those with long-term health conditions. Delivered by registered clinicians, the service is designed to support patients with complex conditions and empower them to take control of their health, thus reducing A&E admissions and unplanned emergency care. The project has been commissioned by NHS Vale of York CCG and aims to address the NHS's increasing demand for urgent and emergency care services, as highlighted in figures released by NHS Digital recently which showed that emergency admissions have peaked nationally. Evidence from a local randomised control trial (RCT) at York Teaching Hospital showed a 36% reduction in A&E attendances for patients supported by health coaching.