Angela Bassa: How iRobot Uses Data Science to Innovate Sumo Logic

And so, you want your teams to reflect the humans that you are going to be serving. So, for us, we want our team to reflect the customer population of our robots because we want to be able to ask the right questions. We want to ask the questions that our customers are asking. We don't want to ask the questions that nerds like me want to know. I have a very specific set of things that I would love our robots to have, which you know, big whoop.