Artificial Intelligence in Higher-Education

Over the last few years, Artificial Intelligence (AI) has been gaining momentum across all industries and all spectrums of the world from consumer solutions such as Siri and Alexa leveraging Machine Learning to disruptive technologies such as Uber and Lyft as well as social media channels such as Facebook, Instagram, Snapchat and Twitter to the extreme side of quantum computing attempting to solve the world's biggest and most complex issues and challenges. Let's consider for a minute Higher-Ed including private and public institutions either for-profit or non-profit undergoing significant challenges in attempting to attract, recruit and ultimately enroll students across the globe in a highly competitive environment including a consumer (student) who is more educated as far as options available thanks to the internet, social media and other factors. This compounded with unsustainable tuition increases performed by some institutions as well as increased educational policy changes and regulations, are creating a challenging landscape for post secondary institutions across the nation. Universities and colleges have traditionally lagged behind the constant evolution and innovation of technology as compared with other industries and sectors. This has begun to change in particular driven by the current mainstream challenges and augmented with new generations such as Millenniums and iGen or Generation Z who have embedded in their DNA a digital world that Higher-Ed has yet to match and deliver on their expectations.