What will artificial intelligence bring in 2020?

As an expert, I'm often asked: what will this year bring? I don't have a glass ball to look into the future, or an artificial intelligence (AI)-based system for these kinds of predictions, but there are some interesting trends I certainly want to share. I will not discuss the growth figures of AI use cases, or whether those not using AI will limp along behind, or whether the "AI bubble" will burst and a new AI winter will come. Much progress has been made, but not enough to deflect the next hurdle: and that is how to gain knowledge about your business domain with the help of AI. So, what will AI bring us in the near future?