Salesforce aims to bring more common sense to AI - SiliconANGLE

Machine learning and deep learning have produced plenty of breakthroughs in recent years, from more capable speech and image recognition to self-driving cars. But one big problem with these artificial-intelligence techniques that attempt to mimic how the brain works is that the neural networks they employ don't have the common-sense knowledge and context that people have, such as social conventions, laws of physics, and causes and effects. That can makes their decisions sometimes perplexing or downright wrong -- as anyone who uses Alexa, Google Assistant or any number of customer-assistant chatbots knows. Inc.'s research team today announced a paper that outlines a way to improve that situation. In the paper, to be presented at the Association of Computational Linguistics' annual meeting July 29-Aug.