AI-powered self-service kiosks offer benefits to the customer and operator

In today's uber-fast-paced digital world, restaurants are being pushed to deliver customer service that meets and exceeds customers' expectations. To help do just that, some operators are turning to self-service kiosks. And while many restaurants are aware of the labor-saving power of self-service kiosks and artificial intelligence, they may not be as aware that this technology can also be a sales-boosting tool by providing more personalized service for customers. What's more, they can help gather relevant consumer that gives operators the information they need to better grow their businesses. The latter is particularly important to today's customers, said Larry Fiel, vice president of marketing for PDQ POS, an all-in-one point-of-sale technology solutions provider located in Warminster, Pa.