Mouser Electronics

During his stay, Grant is surprised by the non-humanoid robot he meets at the check-in desk. Maybe he should have known--Henn Na Hotel loosely translates to "strange hotel" in Japanese. Naomi Tomita, the hotel's Chief Technology Officer, says that using non-humanoid robots can make the interactions less awkward. The hotel encourages guests to chat with the robots while they work. A robot checks Grant's coat, and a robotic trolley takes his luggage to his hotel room.