Samsung's Neon, explained: Just what exactly are these 'artificial humans'?

Neon CEO Pranav Mistry introduces the company's new AI to an audience at CES 2020. While other companies at CES 2020 looked to the future of artificial intelligence, Samsung brought a bit of futuristic AI to the present when it revealed Neon, an AI chatbot emerging from the company's Star Labs advanced research division. But chatbots have been around for well over a decade now, so you may be curious what the hubbub surrounding Neon is all about. CNET's Shara Tibken had questions, too, but the answers she got from Neon CEO Pranav Mistry left her more confused than ever. And when Andrew Gebhart got the chance to interact with a Neon, the experience left him impressed more with the possibilities than the reality.